Homeowners should be interested in replacing their lead service pipe. Water services run across both private property and public property. The City of St. Thomas will replace the portion of the water service on public property for single detached residences at City expense, in conjunction with the home owner's initiative to replace their portion of the service.
If you wish to replace your water service, most licensed plumbing contractors listed in the Yellow Pages should be capable of performing such work. It is always a good practice to solicit quotes from more than one source and to ask questions regarding the different methods of replacement that may exist.
Your contractor will have to obtain a Plumbing Permit from the City of St.Thomas. The permit can be obtained at City Hall, Planning and Building Division, 1st Floor, City Hall Annex (Phone: 519-631-1680 ext. 4160).
Once the private portion of the water service has been replaced, the replacement of the City side of the water service connection will be prioritized and scheduled for completion.
Upon completion of the service replacement, the City's Water Operating Staff will perform a follow-up water sample analysis in order to quantify the lead level improvement, if you so desire.